Privacy Policy

This policy describes how the Max Healthcare website handles personal information. We have deliberately kept data handling as small as it can honestly be.

1. What we collect

The enquiry form collects your name, phone number, optional email and the message you choose to write. Browsing generates routine analytics signals (pages visited, approximate region) that do not identify you personally.

2. What we do with it

Messages are passed to the hospital's care team so your question can be answered. Analytics helps us understand which kidney-care content is genuinely useful. We never sell personal data.

3. Consent and legal basis

We collect health-related enquiries only with your explicit, informed consent, as required under the Digital Personal Data Protection Act, 2023. You may withdraw consent at any time.

4. Your rights

You may request access to, correction of, or deletion of the information provided through the form, and you may lodge a grievance under the DPDP Act rules. Responses are provided within the periods the Act prescribes.

5. Security

Connections are encrypted (HTTPS), and form data travels over encrypted connections. This site does not build a database of enquiries.

6. Children

We do not knowingly collect data from children. Anyone under 18 should not submit an enquiry without a parent or guardian.

7. Contact

Questions about this policy can be directed through our contact page, or by making a data request.